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Privacy Policy

Privacy Policy

Last update: November 06, 2021

 

GENERAL

Your privacy is important to Century Mart. This Privacy Policy explains the types of information we gather, what we do with it, how it is protected, and how you can correct, change, or remove that information. 

BY UTILIZING OUR SERVICES, YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

 

 

PLEDGE OF ACCOUNTABILITY

Century Mart expects our associates and business partners to manage your personal information properly and maintain your trust. Therefore, we have designated associates who are accountable for compliance with this Privacy Policy.

 

 

COLLECTION OF CUSTOMER`S PERSONAL INFORMATION

We collect personal information about you to deliver the products and services you request, promote products and services that we believe you will be interested in, and help improve your shopping experience.
We strive to limit the amount of personal information collected to support the intended purpose of the collection.

 

Information You Give Us

We collect personal information from you in a variety of ways when you interact with Century Mart online. Some examples are when you:

  • Create an account on our website;

  • Apply for employment with us;

  • Register for, view, or participate in an online webcast event provided on behalf of Century Mart;

  • Make an online purchase from us;

  • Use a gift registry;

  • Request customer service or contact us;

  • Submit a Century Mart related story, testimonial, rating or review, blog post, or other user-generated content that may be posted on the site;

  • Participate in a contest, sweepstake, promotion, or survey; or

  • Otherwise, submit personal information to us along with any related content of the communication.


Personal information is:

Information that identifies or could be reasonably associated with you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card information (including credit card expiration date and CVV code), as well as information about the specific products and services that you purchase from us online (including through our mobile app). When you ask us to ship an order, we may collect the information you provide us, such as recipients' names, addresses, and phone numbers. For certain transactions, we may be required to collect information to comply with legal requirements or may collect information for the purposes of detecting, preventing, and suppressing fraud. 

 

Information from Other Sources

We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent, detect or suppress fraud.
With your authorization, we may also collect information from your social media accounts, such as digital image files imported to the Century Mart website.

 

Automated Information Collection

We receive and store certain types of information when you interact with our websites, mobile apps, emails, and online advertising. Our purpose is to allow the websites and mobile apps to work correctly, evaluate the use of the website and mobile app, and support website and mobile analytics and marketing campaigns.

 

Some examples include:

  • We may collect technical information such as your internet protocol address, device identifier (or UDID), type of device, your computer’s operating system and browser type, your internet protocol (IP) address, the date and time you accessed our service, the address of a referring website if any, and the path you take through our web pages. In addition, if you make a purchase online, we may also use and share this information for the purposes of detecting and preventing fraud.

  • We use both persistent and session “cookies” on our website to recognize you as you use or return to our sites. This is done so that we can provide a continuous and more personalized shopping experience for you. A cookie is a small text file that your browser may store when you view a web page or certain types of content-rich e-mails. Persistent cookies help us remember your information and settings for future visits to our website (such as your language preferences). Session cookies help us remember your information and settings during your current visit to our website (such as the items in your shopping cart) and will expire after you close your browser.

  • We may also use web beacons. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective.


When you use our mobile app, we may also obtain your permission to collect additional personal information through the permissions process at the time you install the app. You can change your permissions at any time by following the instructions under Your Choices below. (The application is currently unavailable but coming soon.)

 

Interest-Based Advertising

For information regarding our online interest-based advertising practices, see “About our Ads.”

 

Location Information

When you install our mobile app, we may request your consent to collect location information. If you opt-in to location-based services, we may collect your location based on GPS data, unique identifier (UDID), or cell tower information. We use this information to provide you with relevant content and product availability information. 

Note that if you do not opt-in to or disable location-based services, you may not be able to use certain features on the app.

(The application is currently unavailable but coming soon.)

 

Social Media

We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins, and applications. When you engage with our content this way, you may allow us to have access to certain information associated with your social media account (e.g., name, username, e-mail address, photos) in accordance with your social media privacy settings to deliver the content or as part of the operation of the website, plug-in or application. We may use this information to confirm your identity and personalize your experience on our website or mobile app and third-party social networking websites, plug-ins, and applications.

 

 

SHARE OF PERSONAL INFORMATION

Century Mart does not sell or rent personal information about individual customers (such as names, addresses, email addresses, telephone numbers, credit card information, or lodging information) to third parties at any time. We only use this information to provide a delivery service of grocery items to your place of lodging or as described below:

 

1. Sale of The Business

Century Mart may transfer personal information in connection with the sale of Century Mart or with the sale of the business operations in your geographic area to a third-party provider of grocery delivery services who agrees to be bound by this privacy policy until you consent that such information is governed by the policies and terms of the third-party provider.

 

2. Enforcement of Agreement or Compliance With Law

Century Mart may use or disclose personal information when Century Mart believes it is appropriate to enforce this agreement, protect the rights, property, or safety of Century Mart, including its customers and employees, or comply with the law.

You may at any time review and change your personal information stored by Century Mart by Singing Into your centurymart.ca account, or contacting customer service at centurymart2021@gmail.com, or via the Contact Us page, or request that Century Mart permanently remove all personal information stored by Century Mart at any time by delivering a notice requesting such removal. Upon such request, Century Mart will remove all such information and thereafter not use personally identifiable information about you in any way. Such a request will automatically terminate your Century Mart Service.

3. Service Providers

We may disclose or otherwise make available personal information about you to service providers that help with our business operations. Examples are webcast hosting providers (Wix.com), shipping vendors, billing and refund vendors, merchandise fulfillment services, payment card processors, marketing service providers, and companies that help us improve our product and service offerings and our websites. Your personal information may be stored and processed by our service providers in Canada, the United States, or other locations where the service providers or Century Mart maintain facilities. We require service providers to keep your information secure. In addition, service providers may not use or disclose personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law.

4. Marketing Purposes

From time to time, with your consent, we may disclose information with carefully selected companies outside of Century Mart, who may offer you products and services of interest. You may read more about this under the “Other Data Collection, Use, or Disclosure” section below.

 

USE OF INFORMATION

Century Mart uses your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment and delivery, internal business processes, marketing (including relevant advertising), authentication, loss and fraud prevention, public safety, and legal functions.

 

Some examples include:
- To fulfill your requests for products and services and communicate with you about those requests;
- To register and service your account;
- To administer surveys, sweepstakes, contests, and promotions;
- To provide customer service and alert you to product information, including recalls;
- To help us improve and customize our service offerings, websites, and advertising;
- To send you information about our products, services, and promotions; and
- To protect the security or integrity of our websites and our business.

To accomplish these purposes, we may combine personal and other information we collect online or through our mobile app with offline information, including information from third parties. We may transfer or disclose your information within our Third-Party service provider companies for these purposes.

 

 

OTHER DATA COLLECTION, USE, OR DISCLOSURE

Century Mart collects, uses, or discloses your personal information consistent with this policy. The method of obtaining consent is appropriate for the type of personal information being collected, used, or disclosed.

 

Marketing Preferences

We want to communicate with you in ways you want to hear from us. Examples are newsletters, special offers, relevant promotion of products and services that we believe you will be interested in, and new product announcements.

When you make a purchase from centurymart.ca or sign up to receive promotional and other e-mails from us, certain information is collected as described in “Information You Give Us” above. We may use your contact information such as e-mail to provide you with promotional communications. You may choose to change your marketing preferences or stop receiving these communications at any time by using the “unsubscribe” link located at the bottom of all promotional messages you receive from us or by contacting us using the Contact Form.

If you contact us by Live Chat, email, or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to email and 4-6 weeks for other requests.

Please be aware that we may still contact you for transactional purposes even if you have opted out of receiving marketing communications from us. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds.

 

Online Advertising, Mobile Apps and Cookies

You may exercise choices related to our online operations. For instance, you can choose to browse our websites without accepting cookies. However, please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our websites but will not be able to complete a purchase or take advantage of certain website features. Read more about Cookies in the "Frequently Asked Questions" page "Cookies" section.

If you have downloaded our mobile app (coming soon), you can change your permission settings at any time by going to your device settings. You can also stop all collection of data generated by the use of our mobile app by uninstalling the app.

 

 

ACCESS AND UPDATE YOUR PERSONAL INFORMATION

Century Mart takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information, including contact or account information, in the following ways:

1. If you have created an account at our website, log into your account.

Once you do, you will be able to enter and update your own contact information and payment information, as well as contact information for recipients you have designated (if applicable) at the "My Account" page.

2. Contact us by filling up our Contact Form on the “Contact Us” page. Please include your current contact information, the information you are interested in accessing, and your requested changes. We will provide you the personal information requested if reasonably available unless it infringes on the privacy of other individuals and is subject to reasonable limitations provided by law and internal procedures. Otherwise, we will describe the types of information we typically collect. We will provide access and make changes you request or explain what actions we will be able to take with regard to the request.

If you need help accessing your information related to a service provided by a third party, we will assist you by referring you to the third party. Please contact us via the “Contact Us” page.

 

 

SITE SECURITY

At Century Mart, we want you to feel that any information you provide us is safe. That is why we use a secure credit card processor that encrypts all of your personal information, including name, email address, telephone number, and credit card information, as it travels over the internet. Once received, your personal information is stored in our secure data center provided by Wix. Read more about Wix Payment Security by clicking here.

Online Protections

Your account information is protected by the password you use to access your online account. Please keep this password confidential. We also use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your account information will be protected during transport across the internet. When you enter a secure portion of a website, which is any page containing any of your account information, an image of a closed lock or solid key should appear in the bottom bar of your browser window. If you click on this image, a small pop-up window displaying website security information will appear. This display indicates that your personal information is transmitted in encrypted form to our web server, not to an unauthorized server.

 

Also, we use HyperText Transfer Protocol Secure (HTTPS). It is the secure protocol through which your browser communicates with sites. When using HTTP sites, any data that is transferred can potentially be accessed or manipulated by attackers. However, when using HTTPS sites, data is encrypted and authenticated and therefore secured. Google Chrome now displays warnings anytime a user visits a site that is not using HTTPS. To read more about SSL and HTTPS, click here.

 

Using HTTPS on Older Browsers:

Some older browsers don’t support the high-security standards required by SSL certificates. 

 

Unsupported browsers include: 

  • Google Chrome versions older than 6

  • Internet Explorer versions older than 7

  • Firefox versions older than 2.0

  • Safari versions older than 2.1

  • All versions of Internet Explorer on Windows XP

 

Unsupported mobile browsers include:

  • Safari browsers running on an iOS version older than 4.0

  • Android browsers running on a version older than 3.0 (Honeycomb)

  • Windows Phone browsers running on a version older than 7

 

Visitors accessing centurymart.ca on these browsers may have trouble loading the HTTPS version of the site. To avoid these issues, we recommend using a supported browser.

 

Hard Copy and Electronic Storage Protections

Personal information that is maintained in our offices or stores is subject to physical, administrative, and technical controls as well. For example, hard copies of sensitive personal information are maintained in locked locations or cabinets with similar restrictions for electronic storage. When disposing of, the information is shredded, destroyed, erased, or otherwise made unreadable.

 

 

PROTECT THE PRIVACY OF CHILDREN ONLINE

We are committed to protecting children’s online privacy. Our website is a general audience website not geared towards children. In order to protect the privacy of children, Century Mart's website does not knowingly collect personal information from children under the age of 18 without prior parental consent.

Please contact us via the Contact Us page if you believe we may have collected information from your child, and we will work to delete it.

 

 

INTERNATIONAL

As we are NOT offering services internationally, we are not separate privacy policies for foreign visitors. However, century Mart is protecting your personal information, regardless of where it is from, in accordance with local laws and our policies.

 

 

PRIVACY AND SECURITY POLICY CHANGES

Century Mart reserves the right to change this policy at any time. If Century Mart makes a substantial change in the use of your personally identifiable information, Century Mart will notify you by the email you provided to us. For other policy changes, please check this page periodically.

YOUR USE OF CENTURYMART.CA MEANS THAT YOU ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AS CHANGED FROM TIME TO TIME.